West Jefferson
98 E Main St
West Jefferson, OH 43162

Fax: 614-879-9622




Personal Lines and Small Business Insurance in West Jefferson, OH

Since 1950, Dunlap Hay Insurance and Financial Services agents have believed insurance is about people, not policies. The best insurance is provided by agents who care for the people that make up their business, not the policies. It’s people who have assets to protect; people who have loved ones they care for and employees who depend on them; people who have dreams to pursue.  And, it’s our responsibility to use our 200+ years combined experience to safeguard the people we care about.

Caring about people goes deeper than providing insurance. We support the people in our community, contributing funds and volunteering time to many charitable organizations. We focus on programs that support youth, and have a strong commitment to our military, supporting troops and veterans.

Home, Auto, and Professional Insurance Services, Including Medical Malpractice Insurance, based in West Jefferson, OH

We work with over 30 insurance carriers, including Cincinnati Insurance Company, Motorists Insurance Group, Westfield Insurance Company, CNA Insurance, and Auto Owners. Through our network of carriers and brokers we’re always able to find clients quality coverage at the best value.

We stress the importance of having the right insurance in place at the time of the loss, and strive to offer products that are of particular value to West Jefferson, OH area residents, ranging from personal lines—including home and auto, personal umbrella, and renters insurance—to small business packages.

Some of our small business specialties include popular products like construction insurance, auto dealership insurance, manufacturing insurance, cyber liability and data breach insurance, and professional insurance coverages for CPAs, attorneys, dentists, realtors, and more. We also offer medical malpractice insurance for physicians, surgery centers, and hospital facilities.

When developing a policy, we seek to understand the needs of each individual client and, when necessary, provide educational materials to ensure confidence in their insurance coverage. We create a comprehensive package, review all coverages, and advise as necessary. Ultimately, we work for mutual agreement on the coverages/policies needed to adequately protect the clients’ assets.

Our goal is to build trust to a point that clients are comfortable placing all of their insurance with us. We care more about the trust our clients have in us than the amount of premium they pay. When we're successful developing this level of trust, we’re rewarded with not only excellent client relationships, but with referrals to their family, friends, and colleagues.

Small-Town, West Jefferson, OH Style Service Backed by Extensive Insurance Resources

At Dunlap Hay Insurance and Financial Services, we pledge to treat you like a person, not a policy. Put simply, we’re there when tragedy strikes.  We’re available 24/7 to our clients.

When a client woke up at 3:00 a.m. on a Sunday because his house was on fire, his first call after 911 was to us.  The client had his agent’s personal cell number and knew that the day or time didn’t matter; he’d reach his Insurance Advisor on the other end of the line. We stood shoulder-to-shoulder as his house burned. We promised we’d use his policy to help him rebuild, and followed through on that promise. Most importantly, we provided emotional support, and that’s what we’re most proud of.

When we say we care deeply about our clients, we don’t see it as a tagline. It’s our culture, and we live it every day. If that’s the type of service you want, request a proposal or contact an agent today.

Additional Resources


Request A Quote


Meet Our Team

Matt Simon, CIC, CPCU
Matt Simon, CIC, CPCU


Tony Fink, CIC, CLCS
Tony Fink, CIC, CLCS

Vice President

Chris  Badenhop
Chris Badenhop

Life Insurance Advisor

Mark Osborne
Mark Osborne

Life Insurance Advisor



Accommodating, professional, helpful, and quick. Very comfortable experience and I was impressed by their capabilities. Highly recommended.

Brad M.

I feel lucky to have found an agent willing to provide this level of service. No need to look anywhere else!

Michelle D.

Over the years we've never once had to worry about our coverage. My husband and I are long-time customers and proud to be.

Carol S.

Surprisingly flexible and in-touch with my needs as a small business owner. Can't ask for more.

Spencer F.

They have strong ties with the community, and it shows. It's nice to do business with people that really show they care about you and your family.

Susan T.

Contact Us